Return Policy
MOODY ORANGES Shopping Terms 💗
-
Orders cannot be canceled or changed after confirmation. If out of stock, we will offer a refund or replacement.
-
Exchange Policy (Hong Kong, Macau, Taiwan only): No returns/exchanges for non-quality issues. You can request product photos before shipping. Check items within 2 days of receipt. If there’s a quality issue, send photos and return the item within 2 days of confirmation.
-
No returns/exchanges for:
- Items with signs of wear/use.
- Natural leather textures or wrinkles.
For questions, contact us via Instagram Direct Message / Email/ Inbox.
Shipping Method
Hong Kong & Macau Shipping (SF Express "Freight Collect")
- Self-pickup at SF lockers or stations, or delivery to home/company
- Shipping fee paid upon collection
Taiwan Shipping (SF Express "Freight Collect")
- ID number required for customs
- Delivery to home/company
- Shipping fee paid upon collection
International Shipping (Outside HK, Macau, Taiwan)
- Sent via Hong Kong Air Mail
- Delivered to home/company
- Flat shipping fee: 35 USD